Gibson Design Management is excited to announce the promotion of Martha Kirkpatrick, previously our Associate Director, Project Sourcing to Director, Member Services.  Martha is a perfect fit for this new position.  Her work in the industry, on behalf of both showrooms and designers, and her unwavering desire to provide the highest level of member service will make her a tremendous resource for not only our firm internally but also for each of the interior design firms that we work with.

Martha will continue to oversee our project sourcing services–sourcing fabrics, furniture, and finishes for our member firms’ projects.  However, this new position will also mean that Martha will be the “go-to” woman for each of our members and any of their business needs.  We anticipate that in the near future, additional team members will be added to this type of position as we are growing quickly.

We created this position to answer a need.  Internally and externally, we felt that our services forced our business into a siloed effect.  This siloed effect did not allow us to serve our members as well as we would like and did not make us as tight of a business team as we would like.  Even as a reasonably small company, it was amazing to see how easy it was for different service areas to not communicate effectively about one of our member firm’s needs.  In response, we emphasized the importance of the relationship and being the one-stop business resource for each of our members.  Through having one point person, design firms will be able to create a better and more seamless relationship, truly making GDM an extension of their own teams and utilizing our offerings to their fullest.

As this is a new position and a new structure for our business, please provide us with feedback!  If you are not a member but enjoy reading our blog, please comment with any thoughts or suggestions about our solution.

Congratulations Martha!  We are lucky to have you.

Author: Alexandra Gibson

Alexandra is the CEO of Gibson Design Management and Managing Partner of interior design firm, Gibson Design Group. When she's not busy trying to build an empire, you can find Alexandra riding a horse, giving back to the community, playing with her Scottie, McCord, or drinking a martini (preferably not all four at once).

Follow Alexandra on Twitter

Tags: Business, Gibson Design Management, Interior Design, Martha Kirkpatrick, Member Services, Project Sourcing