http://leftbrainsforrightbrains.com/2009/09/when-systems-and-technologies-actually-hurt-your-business/ a Gibson Design Management blog Wed, 01 Sep 2010 14:38:21 +0000 http://wordpress.org/?v=2.9.2 hourly 1 http://leftbrainsforrightbrains.com/2009/09/when-systems-and-technologies-actually-hurt-your-business/comment-page-1/#comment-169 Mike Campbell Thu, 01 Oct 2009 01:49:42 +0000 http://leftbrainsforrightbrains.com/?p=877#comment-169 Great point. There is so much more they can do, too. Voicemail is so 80s. I like the reminder, but I'd prefer to receive it via email. Then I can easily copy it to my calendar. Others may prefer a text message. Why not ask customers what they want? I really would not mind one more field to complete on the forms I have to fill out already. Great point. There is so much more they can do, too. Voicemail is so 80s. I like the reminder, but I’d prefer to receive it via email. Then I can easily copy it to my calendar. Others may prefer a text message. Why not ask customers what they want? I really would not mind one more field to complete on the forms I have to fill out already.

]]> http://leftbrainsforrightbrains.com/2009/09/when-systems-and-technologies-actually-hurt-your-business/comment-page-1/#comment-168 Barb Hutchinson Wed, 30 Sep 2009 01:31:52 +0000 http://leftbrainsforrightbrains.com/?p=877#comment-168 I agree! I had an eye appointment last week and I received 4 calls within 24 hours reminding me of my appointment. Annoying enough to make one want to cancel but then who gets charged for canceling without 24 hours notice? I agree! I had an eye appointment last week and I received 4 calls within 24 hours reminding me of my appointment. Annoying enough to make one want to cancel but then who gets charged for canceling without 24 hours notice?

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