A series to get your creative juices flowing for your interior design firm’s blog.  Read the introduction here.

1. Choosing towel colors.  How to use a spa-like approach or to accent with your bath towels.
2. 5 favorite pedestal sinks.
   

   Photo: Better Homes & Gardens

3. How to tell good upholstery from bad.  Possibly show pictures that will educate your reader on what they can look for when selecting a piece of upholstery.
4. Effects of glazing cabinetry.  How different glazes change the natural colors of woods.
5. Choosing the right area rug.  Size, style, and more.  Do you put the sofa legs on it?

Photo: Apartment Therapy

Be sure to check back next Monday for five more blog post ideas!

Whenever I ask people what their main concern and block is for social media, a majority of them say producing content.  This is true.  All of a sudden, businesses that never had to write before are now tasked with being editors and journalists for their online diaries.  Blogging offers great opportunities to establish yourself as an expert, show your company’s personality, and be more searchable, but it can be overwhelming to think about coming up with a new idea 2-5 times per week.

In 30 minutes, I developed 35 ideas for blog posts for your interior design firm.  I realize I am leaving this to you to do the hard part—the writing!  Most of them are residentially-inclined, but I know that they will spur ideas for the commercial folks too.  You are more than welcome to use these blog post ideas verbatim.  However, you will also be thinking about your own spin so don’t let these limit your creativity.  Hopefully this list will help you think of even another 35 things that you want to write about.  If it does make you think of some posts, will you share them in the comments?  Remember that posts don’t have to be long, but they have to be interesting.  What is interesting to your reader?  They’ll tell you by what they retweet on Twitter, link to from their own blog, or comment on your blog.  It’s a learning experience and you’ll probably end up being surprised at what they most want to hear about.

I’ve divided this list into groups of 5.  It will give you enough to think about for the week and we will post them every Monday for the next 7 weeks.

1. Pantone color of the year and its uses.  Show ways that it can be used as a base color or as a subtle accent.

2.  Outdoor living rooms.  The change in fabric technology and options are amazing.  Highlight this or something similar for your reader.

Photo: Martha Stewart

3.  Window treatments and appropriate uses.  Educate your reader on the different window treatment designs and when each might be used.

4.  Ceiling fans– not from your first apartment.  Choosing a fan with style.

5.  Painting floors.  What to consider with color and sheen.

Photo: Design Sponge

Stay tuned for five more blog post ideas for interior designers, every Monday!

It’s no surprise that the dirty martini, a symbol of refined revelry and exceptional taste, is also Gibson Design Management’s chosen symbol for a reward of member excellence. Each month, the Dirty Martini award is presented to one of our members, honoring the innovative, devoted and impressive achievements of the people we are so fortunate to work with.  What better way is there to applaud a job well done than by unwinding with a cocktail?

This month, we’d like to congratulate Lane Elisabeth Oliver of LEO Interior Design for her recent media recognition, which praised her skilled design sense and innovative approach when it comes to transforming an interior.  Although Lane’s work has been featured in many publications, last month’s Denver Life Magazine highlighted an LEO Interior Design project in a lengthy spread (“Tidy Transformation”)– describing Lane’s ability to “add life” to an outdated home interior by combining traditional elements with light colors, bold patterns and some impressive faux finishes.  (To read the full article and see pictures of the final interior, visit the LEO Interior Design website and download a PDF version.)

After a job well done, we think Lane deserves to put her feet up and enjoy a refreshing martini.  Congratulations again to Lane Elisabeth Oliver of LEO Interior Design–cheers!

A guest blog post by Gail Doby, ASID, Design Success University

Starting in 2007, the market for interior designers turned into quicksand.   The credit markets tightened, and projects that typically went to designers were brought in-house both residentially and commercially.

HGTV and the Internet created more competitors in the middle of the market from the consumers themselves, and frankly, for most designers, those weren’t and aren’t your best clients anyway.

High-end projects stayed fairly steady until the economic debacle of October 2008, and then many of the projects slowed, stopped or didn’t start at all.  Especially in markets tied to the financial markets like New York, the wealthiest clients lost their jobs and their sense of security if they were in jobs associated with money and wealth.

The commercial market was devastated by the credit crisis, and according to economists, the concerns aren’t behind us yet.

Even with this perfect storm, some designers were very busy.  Why?  They adapted to the market shifts, changed their pricing strategies, developed an online presence, spent as much as 10% on marketing, focused on a niche, learned how to differentiate themselves better, and didn’t wait for the phone to ring.  They took these conditions as a challenge and they worked even harder than before.

If commercial and hospitality is your preferred area of business, you’ll want to focus on renovations.  If you can show companies that an investment in renovation can lead to more dollars at the bottom line especially if they depend on consumer spending, then you have an opportunity to build a logical reason why a company should invest.  The commercial designers that become a marketing partner with their clients differentiate themselves and become a valuable solution-oriented team member instead of an expense.

If your specialty is residential design, bathroom and kitchen renovation is still steady.  The budgets might be smaller, but there is work in this specialty area.

A kitchen renovation featured on the Traditional Home blog

Some designers created packages of services they offered on their websites.  Why did that work for them?  The consumers wanted (and demanded) to know the investment required .

Other designers offered Value Based Fees because consumers resisted hourly fees.  ASID surveyed consumers a few years ago and approximately 70% said they wanted fixed fees.  Designers who offered this option found that it completely shifted their role from an hourly wage slave to a trusted advisor, and that helped many designers kick-start their businesses even during the last several months.

You could be the greatest designer, but if people don’t hear about you consistently, then your business will struggle.  These days, you need great photography, a great head shot, articles about you in magazines, online and in newspapers (third party endorsements), a web presence including a website, blog and social media and search engine optimization of your website and blog.

And, if you don’t have a written business plan, marketing plan, vision and strategy for your business, it’s time to get busy and take action.  Referrals and networking may have worked in the past, but they are less effective than ever, so that means it’s time to rethink and reposition your business.

[Originally written for Decorati Access Interior Design, Published June 11]

A guest blog post by Gail Doby, ASID, Design Success University

I’ve been an interior designer for over 20 years, so I’ve had plenty of time to make these mistakes.  Here’s a startling statistic (and I’ll bet it is higher during this recession) – 62.8% of all new businesses fail within 6 years according to the U.S. Census Bureau, and 96% fail within 10 years.  That means you’re lucky to be one of 4 out of 100 to make it past 10 years…or is it luck?

What if you could avoid the mistakes that these business owners made?

I’d like to see you avoid them, and if you’ve already done a few of them, now you can learn what not to do so you don’t waste your valuable time and money:

1. Not having a written “ideal client” profile – If you don’t know who your ideal client is, how can you tell other people who they can refer to you?  If you’ve ever had the client from &%$&, (or more than once) the key is to know what you don’t want in a client as much as what you do want.
2. Not knowing the lifetime value of your client – If you’ve been in the business even a few years, you can add up your billings and divide by the number of clients to get your current lifetime value.  You should also look at how long they stay as a client.  These two metrics are critical in your business planning and if you have this data as part of your Business Dashboard, it will help you grow your business. (more…)

We work with many design firms that utilize 3D photorealistic renderings to show clients their design vision.  This is a great way to communicate and sell your vision through imagery instead of words, but why not use renderings in your business for other purposes as well?

Design by Gibson Design Group | Rendering for Upcoming Charity House Show

Here are 3 ideas for using 3D renderings that you might not have thought about previously:

1. Work backwards. If you have a great project in your portfolio that you have already completed and photographed, why not render that project as well.  This will beef up your portfolio by showing potential clients what they can expect as a “before” (the rendering) and “after” (the photograph).  The similarities will be astounding to the potential client.
2. Project never built, but design done. Unfortunately, given the economy over the past two years, many large projects never got off the ground.  However, you may have done great design work for these spaces.  If you have a project that was not ever completed, or the client pulled the plug for budgetary reasons, why not render your vision and add that to your portfolio?
3. Substitute for traditional photography. While professionally photographing your best work is extremely important for your portfolio, there are some projects that might not be quite worth the thousands of dollars to photograph.  As a less expensive alternative, you can take photos of the spaces with a point and click camera and then have photorealistic renderings done to mimic them.  This is also an opportunity to add the window treatments, art, accessories, or additional pieces that were part of the design, but not purchased by the client.

Conventional or non-conventional uses aside, utilizing photorealistic 3D renderings in your portfolio is a great way to win that next client, and set yourself apart from your competitors.

Sometimes, receiving confirmation that you’re taking the right steps for your business is all it takes to push you ahead even further.  Success is closely linked to communication, which is why it can be particularly advantageous to talk to someone, ask questions, and discuss any possible ideas you hope to incorporate into your business structure.  This is exactly where Martha Kirkpatrick, Director, Member Services comes in for our Gibson Design Management members.  Martha provides immeasurable assistance to clients through monthly “sounding board” calls, where she lends an ear and her thoughts, helping members sort through any inquiries or ideas regarding their business’ success.

This is a service offered to all members (and included in the price of monthly membership!), and one that has played a particularly important role within our clients’ businesses—allowing clients to fine-tune new ventures, determine how to effectively use their Gibson Design Management membership, and mold personalized strategies for branding, marketing, expansion and more.  Here’s what members have said about the importance of conversation and sounding board calls:

“I think of Gibson Design Management as a very capable employee that I have on call at all times. Whether it’s product sourcing, CAD drawings or advice that I need, Gibson is always there to save me!” — Marlene Oliphant, Marlene Oliphant Designs LLC

“I love working with Gibson Design Management!  Although technically a solo-entrepreneur, I have a team of knowledge, support and creativity on my side at all times.  Monthly member calls with Martha remind me that I never need to “go it alone”!” – Sarah Devaney-O’Neil, Storibook Designs, Inc.

“The monthly mentor calls with Martha Kirkpatrick have been very helpful.  Martha always immediately finds the answers to my questions and reports back to me within 24 hours, if not sooner.  I know that in Martha I have someone to go to if I ever have a question or a need and that it will be taken care of.” — Randy Trainor, C. Randolph Trainor, LLC

“For the past several months, I’ve had the opportunity to participate in monthly coaching calls with Martha Kirkpatrick.  As the owner of a small interior design firm, I have found the calls to be both productive and motivating. Martha has listened to challenges and helped brainstorm solutions for a variety of business topics. These calls have become, without a doubt, one of the greatest benefits of my membership with Gibson Design Management.” — Vicky Serany, Southern Studio Interior Design

If you are a Gibson Design Management member and have not yet taken advantage of the sounding board calls, please email Martha to schedule.  If you are not a member, and you would like to find out more about becoming a member, please email Alexandra Gibson.

I wouldn’t tell this to just anyone, but I love working in excel. It is such a powerful tool that is too often underutilized. In the design industry it can improve your business no matter what purchase order management program you use.  If you are struggling to make your spreadsheets look just right look, then look no further but here for three easy excel formatting tips.

If you are an interior designer, you’ve probably been asked this question.  Or you’ve at least had to correct someone who thinks that your job consists of picking out fabric and paint colors (solely).  If you are not an interior designer, you might actually wonder what it is that these creative interior designers do?

The good people at Beasley and Henley Interior Design wrote a great post on their blog about the day in the life of an interior designer.  I found it helpful to hone my message, and I actually know what designers do.

Click here to read the full blog post from Beasley and Henley.

Interior designers- how do you educate your clients on what a designer does?  If you’re not an interior designer- what misconceptions do you think there are about interior designers?

Success comes in many sizes and forms, sometimes when you least expect it; and those successes are particularly sweet.  Recently, I was explaining the benefits of project sourcing to a potential client, a very talented, well known and respected designer, how we could assist by pulling fabrics or supplying tear sheets within the parameters that she would specify for us, staying true to her design vision.  She didn’t feel she would ever use that service, as she wanted to make those design decisions, she loved that process, and didn’t want to let that go.

To my delighted surprise, I was given the opportunity to pull supporting fabrics for one of her projects!  She had a presentation in several days, and could not fit the 5 hour round trip to the design center into her schedule.  She supplied me with the vendor and pattern numbers for the driving fabrics, and a few details about durability needs and budget.  The design center is 15 minutes from my office, and within 90 minutes, I had pulled approximately 60 fabrics from numerous vendors and showrooms, stopped at the FedEx store, and sent them off to be delivered to her doorstep the next day.

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