We are very excited to be working with Ondine Karady, former set decorator for Sex and the City, finalist in Bravo TV’s Top Design, and acclaimed interior designer.  Ondine was just recently named one of 20 Young Designers by Traditional Home.

We will be working with Ondine on spreading her great design and personality even further through the beauties of social media and online PR.

As part of the 20 Young Designers feature from Traditional Home, the magazine is holding a Reader’s Choice contest.  Please support Ondine and support us by voting for her!

Note:  Make sure that you click on the “Vote!” button and not just the “Like” button to vote!

Also, by voting you are automatically entered to win a complete room design and $5,000 in fabric to outfit the room so there’s some extra incentive…besides your undying love for us.

For those of you who think that you just need to have a Facebook page, tweet, and do some blogging, think again.  You actually need to use them as tools to get results.  Ramon DeLeon, owner of 7 Domino’s Pizzas, is the king of monitoring what people are saying about his brand.  He doesn’t just listen though, he answers and he makes things right if they’re not already, often in very memorable ways.

Domino’s Pizza catering SMC Chicago event from Andres J. DeLeon on Vimeo.

Read more about how exactly DeLeon is using social media and the amazing results he’s getting from this post on SocialMediaExaminer.com.

Way to go Ramon.  We salute you.

For a limited time, we are offering our Social Media Launch Pad at a discounted price. Don’t miss out!

Our Social Media Launch Pad sets up your firm’s presence on all appropriate social media platforms. This starting point allows your company to jump into social media and learn along the way.

The Launch Pad includes:
• Kick-off call to explain the different tools and briefly discuss strategy
• Setting up profiles on Facebook, Twitter, Linked In, Ava Living
• Adding photos, information, and all other necessary details to the above platforms to create pages that will show that you not only have a presence, but have a robust presence and want to encourage engagement
• Creating a blog for your firm, using one of hundreds of wordpress.com templates that work aesthetically with your current web site
• 1 month of “co-piloting” to ensure that you have a resource for questions as you begin using the different tools
• 6 months of unlimited Flight School classes that teach you about how to use Facebook, Twitter, Ava Living, blogging, and LinkedIn for business

Special Discount from December 11-December 31, 2009!

Cost: $695 $595

To learn more about the Social Media Launch Pad, please contact Martha at martha@gibsondesignmanagement.com

We are excited to continue our new Flight School classes on the following social media tools’ uses for business: Facebook, LinkedIn, Twitter, Ava Living, and blogging.

Our next Flight School class will be offered on Twitter 101 for Business.  The class will be held on:

Thursday, January 21st at 3pm.

Agenda will include:

• Signing up for Twitter.
• Setting up your profile and Twitter page.
• Twitter Lingo: “tweet”, @replies, DMs, “follow”, and more.
• Twitter tips to get you started.
• How Twitter keeps you connected to your customers.
• How Twitter can keep you updated in the Interior Design industry.
• How Twitter helps you to build relationships within your industry.

Each online Flight School class will be limited to 12 participants. This will ensure that people can ask questions and there is interaction between you and your Social Media Flight Instructor. Register below and you will receive a confirmation within 24-48 hours. Classes are 60-90 minutes and include a Q&A session.

Cost: $47.00 per class

Social media and non-traditional marketing to supplement and enhance your marketing plan can be the best way to increase your return on investment. However, do you really have time to tweet, post, blog, fan, follow, or even figure out what all of these things mean? Furthermore, do you have time to commit to actually doing these things well? Shouldn’t you be spending more time designing? After watching many design firms use our Social Media Launchpad to get their firms set up on Twitter, Facebook, Ava Living, LinkedIn, and blogging, and then not have the time to properly tend to those social media tools, Gibson Design Management has launched its Online Community Co-Pilot program.

Your Co-Pilot is experienced and knowledgeable; she will help you not only navigate the social media world but will also work to fly your business to an even higher level.

• Navigation plans: Your Co-Pilot will lead twice monthly calls to learn about what is going on within your business and how your marketing objectives can be better achieved through using online tools. We will work with you to develop strategies to make your offline marketing objectives more efficacious by using these instruments.
• Jet maintenance: Your Co-Pilot will ensure that all of your instruments are up to snuff and safe for rocket flight. By working with you and by managing all of your online tools, including Facebook, Twitter, LinkedIn, Ava Living, and your blog (blog copywriting additional), your business will be equipped for the steep trajectory. After your Social Media LaunchPad, you don’t want your tools to sit idle and unwatched.

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As our social media and marketing division has grown over the last six months, we have been asked increasingly if we offer classes about how to use the different social media tools for business.  We didn’t…until now!

Our latest structuring of packages for our social media clients has taken on an aeronautical theme.  Coming soon will be the announcement of our Marketing Jetpack, Social Media LaunchPad, Online Community Co-Pilot, and more.  What better name for our new webinars than Flight School!

In the near future, we will offer Flight School classes on the following social media tools’ uses for business: Facebook, LinkedIn, Twitter, Ava Living, and blogging.  Our first two Flight School classes will be offered on Facebook 101 for Business.

Agenda will include:

- Why your business needs a Facebook page

- How your personal profile and your business page are different

- The difference between Facebook groups and pages

(more…)

After watching these two videos (which have similar content), I hope that you realize that you will quickly become a dinosaur if you are not embracing social media as a direction for your business’s marketing.

SmartBlog on Social Media posted a great article last week about the importance of your subject line when sending emails to your lists.  They list a few tangible suggestions to greatly increase the value that you bring to your community as well as the increase that you can get in your open rates.

(article below)

After Stephanie Miller’s recent guest post about optimizing the deliverability of e-mail marketing messages, we received several requests for more information about e-mail marketing best practices. With 10 years of e-mail marketing experience under our belt, we’ve learned a few things. Now it’s time for us to share with you.

The golden rule: Do unto others …

My No. 1 tip for e-mail marketing success is actually what not to do: Do not send too many e-mails to your list. The value of your list decreases the more you send e-mails that recipients don’t want/need.

Read more at SmartBlog on Social Media…

As small companies, our most limited resource is our time.  Therefore, it is not surprising that the question arises, “Why should my business be on Twitter?”

1.  It’s one of the least expensive ways to perform research and development. Once you have even a few hundred followers, you have a great sample size to extend business questions.  Wondering whether people would be interested in a certain new service?  Put it out to the Twitterverse.  The worst thing that can happen is that no one answers.  The best thing that can happen is that you receive several responses and have valuable information about how to proceed.  This could save you a tremendous amount of time and money.

2.  Someone may be talking about you. Whether it be positive or negative, someone on Twitter may be talking about your business.  How will you respond if you are not there to listen?  I recently tweeted that a restaurant I frequent in Charlottesville always has terrible service.  This received a huge response from my Charlottesville following (15+ tweets back and forth about the pros and cons of the restaurant).  Crickets from the restaurant (even though they are on Twitter- this actually makes the silence worse).  This could have been a perfect opportunity for the restaurant to make happy customers.  [See a video here about how P.F. Chang's is on the cutting edge of using Twitter to make customers happy].

3.  You are able to show your company’s true personality. By showing your true personality, you will attract more of  your ideal clients.

4.  You never know who you are going to meet. Just like you can’t expect your phone to ring if you never leave the house and network, Twitter is an opportunity to network and engage with people on an even broader scale.  I have not only met people across the world (we seem to click well with Toronto twitterers for some reason) but have also met some great people in our area who I may never have met otherwise.  This has translated to real life connections and business referrals.

5.  Become a better educated businessperson. Twitter is full of tweets with resources for business.  It is also a great place to pose a question like, “Are there less expensive alternatives to Photoshop?”  Then just wait for your following to chime in on its experiences and knowledge.

This would not be a complete blog post if I did not mention that I posed this question to my Twitter following and received the following responses.

Question:

Received these answers from some of my great followers:

If your business is already on Twitter, what are some of your success stories?  What have you found to be the greatest benefit of Twitter?

We recently launched the social media division of our company and since the launch have received tremendous interest and feedback.  As many of you readers know, I am very excited about utilizing social media tools as a part of a design firm’s greater marketing program.

It’s important to remember that social media and networking are tools.  Much like offline networking and media, you should not expect a magical result after setting up a Facebook page or tweeting for one day.  Would you expect to go to a Chamber of Commerce meeting one time and immediately have clients knocking down your door?  No.  Just like offline marketing, online networking follows a simple rule: You get out of it what you put into it.

Here are some key ways that you can get the most out of your time spent on social media utilization to drive return on investment:

-         Determine your goals. What do you hope to achieve with your greater marketing program, both online and off?  Do you wish for all of your marketing to drive people to your website where you have the call to action?  If so, make sure that you are also using your social networking tools to achieve the same goal.  Don’t just use Facebook or LinkedIn for the sake of using Facebook or LinkedIn.  This is a waste of your time.

-         Join the conversation. With a medium like Twitter, it’s important to not just tweet (post), but to also be an active conversationalist with your followers and those that you follow.  Answer questions, be a resource, and lend a hand.  Similarly, closely follow a few blogs in and out of your industry.  Post comments on those blogs to add value and to become an active participant in the blogging world.  When you join the conversation in these ways, you will have a more active surrounding community and, in the case of the blogs, you will get many more readers due to trackbacks and mentions on the blogs that you comment on.

-         Devote time. Social media tools—like Facebook, LinkedIn, and Twitter—can easily become addictive.  Decide that, like your email, you will check them a couple of times a day and add to the conversation if you have anything valuable to share.

-         Use time-saving technologies. For Twitter, we recommend using TweetDeck to create groups, monitor replies, and manage conversation.  For a free blog interface, we recommend Wordpress.  There are many other plug-ins that can save you time.  For example, you may use a plug-in that tweets and updates your Facebook page every time you post on your blog.

-         Be real and have a personality. If you are all business all the time, you will not realize the value of social networking.  People like to do business with people they like and the new market wants the companies that it does business with to have personalities.  While it is up to your discretion how transparent you are, you should not only post as if a robot in your company runs the social media show.  Big surprise that this does not endear people to your firm.  John Byrne, the editor of BusinessWeek, is on Twitter and while much of what he tweets are things that could be found in his magazine, he also adds a human element to it.  As a result, I am more likely to visit the BusinessWeek site and to buy BusinessWeek at the stands.

Utilizing social media can extend your dollar and you can see a significant return on the investment if you follow the key steps.  Do not, however, think that creating a presence on a number of social networking sites will have clients knocking down your door.  It is not pulling a rabbit out of a hat but instead is nurturing a rabbit and then letting it play with its other rabbit friends and help spread the word—and we all know how quickly rabbits multiply.