Whether or not you spent hours in the madding crowds on Black Friday, Cyber Monday beckons to everyone from the convenience of your lap, your desk or your iPhone. U.S. retailers are expecting their online sales to jump by at least 15% this year over last holiday season, and even more surprisingly, online shopping today will surpass in-store shopping, this according to a poll conducted by Consumer Reports.  And shhhh, don’t tell the boss, but almost 60% of those online shopping trips happen during normal work hours!

Now these gems are what’s on the list for the interior design savvy cyber-shopper, or if you want a new home for the holidays, a few to be considered…

credit: 1st dibs

A late 19th c. Neoclassical charmer from Hollywood at Home through 1st dibs.

credit: Brinca Dada

The Emerson House designed by Tim Boyle and available through Brinca Dada, is environmentally friendly and beautifully contemporary.

credit: Brinca Dada

Also designed by Tim Boyle, through Brinca Dada, the Bennet House was influenced by the De Stijl movement of the early 20th c., but a century ahead of its time!

credit: Brinca Dada

And to be able to fill 7 rooms for $199, unheard of!  The Classic Contemporary group from Brinca Dada, as well.

credit: PRD

Paris Renfroe Design, has a miniatures division, PRD Miniatures, where they recreate their custom furnishings and shipping container homes into the smallest scale.

What’s on your wish list?

As a designer, do you find yourself asking “what do they have, that I don’t?”  What makes a well-known, or celebrity designer, stand out from the crowd, receive accolades, book contracts, and the like?  You work your fingers to the bone, burn the candle at both ends to visualize and design thoughtful, beautiful, sophisticated spaces, just as they do.

The difference just might be their mastery of the social media whirl, their presence on the major Social Media platforms; Twitter, Facebook, Ava Living, LinkedIn, or their focus on up-to-this-very-minute trends showcased in twice-weekly blog posts.

Case in point, Tobi Fairley, known for her signature look of fresh simplicity that is both beautiful and functional, launched her blog in September 2008.  Today, it is read in 95 countries!  She is dedicated to timely updates of her business Facebook page, which has just about 3,200 fans, and at least 3-4 tweets per day.  All of which allow her to remain engaged and committed to her base, potential clients, and any publications looking for content.  She has been showcased in House Beautiful, Traditional Home, Better Homes & Gardens, along with other local and national shelter publications.  She is seen as a taste-maker and a trend-setter.

But all of this takes time, energy and the search for trends and topics that are interesting, and if that candle is burning while you are hard at work on a project, how do you do it all?  Gibson Design Management, and our sister company, OttoPilot Media, are experts in Social Media.  We know how to move the pieces around the gameboard to maximize your visibility and your fan base.  We would welcome the opportunity to answer any questions, and help you through the Social Media maze!  Please contact Martha for details.

A series to get your creative juices flowing for your interior design firm’s blog.  [Link to earlier posts: Introduction/first set, numbers 6-10, numbers 11-15, numbers 16-20, and numbers 21-25]

1. A front door wreath for each season.
2. Using a stair runner. Using patterns or solids. Why you might want a runner.
3. Review of a recent hotel/resort you visited (from a design perspective).  What you liked and/or didn’t like. Interesting pieces or uses that your readers could translate into their lives.
   

   Tempo Miami. (Photo: Elle Decor)

4. A plug for your favorite charity and why you support it.  Show your readers what you care about.
5. Pictures of your holiday table.  Show them your personality and a glimpse into your life.

Check back next Monday for the remaining ideas in the series! (Are we saving best for last?)

A series to get your creative juices flowing for your interior design firm’s blog.  [Click to see the introduction and first set of ideas, or take a look at last week's second set of ideas.]

1. New technology for the home.  If you are up to date on the latest and greatest of home technology, educate your reader.
2. Designing a home office.  How to make a comfortable home office space.  Discuss storage.  Maybe discuss small spaces.
3. Accessorizing a cocktail table.  How to use height and arrangement to show your style and personality.
4. To pool or not to pool- that is the question for your drapes.  State your opinion.
5. Choosing a fill type for your throw pillows.  What are the different options?  What is appropriate in which applications or styles?

Photo: Pottery Barn

A series to get your creative juices flowing for your interior design firm’s blog.  Read the introduction here.

1. Choosing towel colors.  How to use a spa-like approach or to accent with your bath towels.
2. 5 favorite pedestal sinks.
   

   Photo: Better Homes & Gardens

3. How to tell good upholstery from bad.  Possibly show pictures that will educate your reader on what they can look for when selecting a piece of upholstery.
4. Effects of glazing cabinetry.  How different glazes change the natural colors of woods.
5. Choosing the right area rug.  Size, style, and more.  Do you put the sofa legs on it?

Photo: Apartment Therapy

Be sure to check back next Monday for five more blog post ideas!

Whenever I ask people what their main concern and block is for social media, a majority of them say producing content.  This is true.  All of a sudden, businesses that never had to write before are now tasked with being editors and journalists for their online diaries.  Blogging offers great opportunities to establish yourself as an expert, show your company’s personality, and be more searchable, but it can be overwhelming to think about coming up with a new idea 2-5 times per week.

In 30 minutes, I developed 35 ideas for blog posts for your interior design firm.  I realize I am leaving this to you to do the hard part—the writing!  Most of them are residentially-inclined, but I know that they will spur ideas for the commercial folks too.  You are more than welcome to use these blog post ideas verbatim.  However, you will also be thinking about your own spin so don’t let these limit your creativity.  Hopefully this list will help you think of even another 35 things that you want to write about.  If it does make you think of some posts, will you share them in the comments?  Remember that posts don’t have to be long, but they have to be interesting.  What is interesting to your reader?  They’ll tell you by what they retweet on Twitter, link to from their own blog, or comment on your blog.  It’s a learning experience and you’ll probably end up being surprised at what they most want to hear about.

I’ve divided this list into groups of 5.  It will give you enough to think about for the week and we will post them every Monday for the next 7 weeks.

1. Pantone color of the year and its uses.  Show ways that it can be used as a base color or as a subtle accent.

2.  Outdoor living rooms.  The change in fabric technology and options are amazing.  Highlight this or something similar for your reader.

Photo: Martha Stewart

3.  Window treatments and appropriate uses.  Educate your reader on the different window treatment designs and when each might be used.

4.  Ceiling fans– not from your first apartment.  Choosing a fan with style.

5.  Painting floors.  What to consider with color and sheen.

Photo: Design Sponge

Stay tuned for five more blog post ideas for interior designers, every Monday!

For those of you who have iPhones and frequently want to take pictures to post on your blog, Facebook page, Flickr, or other platforms, you may have previously been disappointed in the quality of the photos. In many cases, the contrast and color of the iPhone photos do not do the design justice. There are two iPhone apps—AutoStitch and Touch FX—that I recently started using that have significantly changed the quality of the photos that I can take with my phone.

AutoStitch:

AutoStitch allows you to take multiple overlapping photos that you can then “stitch” together for a panoramic view.  This is great for getting more of a room into the pictures.

One part of the image, before AutoStitch

And again, after AutoStitch

I am typically very stingy with spending money on apps, but I found the $2.99 for this app to be a well-spent business expense.  Now, when I take photos of any of our design projects in process or when I want to photograph the entire vignette at High Point Furniture Market, I am not limited.

Touch FX

For 99 cents, this photo editing app for your iPhone is also business money well spent.  I find most of my iPhone photos to lack contrast in color.  With Touch FX, you use your finger as a brush to touch up your photos.  You can also use your “brush” to make your photo sepia, black-and-white, posterized and more.  I particularly think that the “Contrast” tool is the most important for taking design photos and really punching up your colors and textures.  In the photo below, I used the contrast tool to doctor the left-hand side of the photo and the right hand side is untouched.  You can see the brightness and difference.

Left side– Touch FX contrast tool used; Right side– untouched

Todd Whiting, one of our GDM advisory board members, is the creator of Touch FX so that is how I found out about it.  I must say that I went kicking and screaming to actually spend money for an app (even an app made by someone I know- sorry Todd).  However, I can honestly say that these two apps, often combined, have made a huge difference in the caliber of photos that I can take and post with just my iPhone.

Happy picture taking!

I’m currently sitting on an Alaska Airlines flight, flying from DC to Seattle.  It’s a long flight, the seats are average size, and the paid snacks are average too.  However, there are some remarkable things about this flight that do not just have to do with Alaska Airlines.

This plane has WiFi.  Yes, I realize that this technology exists but it’s surprising how many planes do not still have the service (come on airlines, get with it).  I was excited to learn that we would have WiFi, but imagine my glee when I found out that Bank of America (who is the credit card backer of the Alaska Airlines Visa) would be covering the cost of the WiFi for all Alaska flights this month.  Typically the WiFi is up to $12.95 for a flight of this length.  I have a Bank of America credit card, and now I’m more likely to keep that card and to consider B of A for other banking and credit card needs.  I don’t know how the deal worked between B of A and Alaska, and I don’t really care.  I do care that I have free WiFi right now; my experience with Alaska is better and I like Bank of America more.

Bank of America win.

Alaska Airlines win.

Alaska Airlines also has these cool electronic devices called DigEPlayers.  This means that for a fee, you get your own digital player that is preloaded with several movies, TV shows, music videos, music, and more.  This is mentionable in and of itself because I like that I can choose what I watch and I don’t have to strain to watch a movie that I didn’t really want to see in the first place on an overhead screen.  I mentioned that these DigEPlayers have “More” and this is where we find another joint venture win.  I scrolled through the menu and found that the player has Soundview Executive Book Summaries.  I have seen these advertised in a magazine, and they did not look inexpensive, but imagine my glee (AGAIN) when I found that I could choose from over 45 business books and hear the executive summaries during my flight.  Now I’ve been able to try out this service, while I’m a captive, bored audience, and now I will be more likely to actually purchase this summary subscription

In-flight boredom eradicated... (at least on Alaska Airlines!)

from Soundview because I recognize the value and I like that they entertained me.

Soundview Executive Book Summaries win.

Alaska Airlines win.

Since I really enjoyed listening to a couple of these executive summaries, I found that I wanted to know more than just the 20 minute soundbyte on a couple of them.  This means that I opened my Firefox, went to Amazon, and bought the books…from the sky.  I’m sure this is SkyMall taken to a whole new level.

Amazon win.

Author win.

Alaska Airlines win.

So, the next time that you are thinking about running your company as an island, think about how much happier you could make your customers or clients if you give them things that may not cost you any extra but mean a lot to them.  People remember what made them happy and when they were happy.  Shouldn’t that be in your store, in your office, on your website, or on your flight?  I’ve almost even forgotten about the $20 that Alaska charged me to check my bag.

By the way, for inquiring minds that may want to know, I bought Seth Godin’s Free Prize Inside and Rohit Bhargava’s Personality Not Included.  I will keep you posted.

With all of the shiny new tools out there, many of our small business clients ask whether they still need use email marketing to reach their communities and audiences.  A few months ago, I would have said “yes”, but not as emphatically as I say it now.  A few months ago, I would have spouted off something about how your clients, influencers, and potential clients like to receive their information in different ways.  Not everyone is going to be on Facebook, reading your blog, etc. but they might actually like to hear from you by email.  I believe that this is still the case, however now we have some metrics to back it up.

Last week at the Word of Mouth Marketing Supergenius conference in New York, Olivier Blanchard from The BrandBuilder not only gave an incredibly robust presentation on determining ROI from social media efforts but he also gave a REAL LIFE (these exist!) example of a small business who used different digital and print avenues to promote his business.

From Olivier’s presentation:

Example of spend justification — A retailer suspected his print advertising wasn’t helping. 90% of spend was on print, 10% was on email, blog, and in-store. We embedded unique promo codes in each channel. We did sales as tests. We didn’t need to measure all the time, just slivers of time. Of all promo codes, 4% of sales came from print, 69% came from email, 17% came from Facebook, and 10% came from web and blog.

In our own experience, we have also found that our clients have highest direct sales from email marketing compared to other platforms.  One of the design firms that we work with in Montana held a large sale on all furnishings from one of its manufacturers.  The firm printed and mailed postcards about the sale and….crickets.  For the same sale, we developed an email marketing campaign as well.  At least three large furnishing purchases were attributed directly to the buyers receiving the emails (side note: margins on furniture are large). Emails are sharable too.  For your list of 500, you may reach 1,000 when people forward on something good to their friends. That’s much more difficult with a hard copy mailer.

By what I’ve written in this post, I would imagine that several of you are thinking- “Well then why do we waste our time with Facebook, Twitter, blogging, and the other things that are about to make my brain explode?  Why not just put all of our resources into email marketing if we want to make more money?”  Facebook, Twitter, LinkedIn, blogging, vlogging, etc. are important for the new way that we, as consumers and as sellers interact; we expect that interaction and it’s an important fundamental piece of our new marketplace.  On the digital marketing scale, email marketing is much less conversational. Conversations are important in building the bridges for future sales and future brand development.  Don’t give up on the other platforms, but especially don’t think that email marketing is now obsolete.  Just like each of the other tools, it has its place in your tool belt.

3D renderings are still a very strong tool to use in client and potential client presentations.  However, for those design firms that truly want to set themselves apart, Gibson Design Management recently started offering animated walkthroughs.  This is a true “Wow” factor for your clients.  They are not inexpensive, but they are very powerful.  As we rolled out this new service, I took a step back and put myself in the design firms’ shoes.  I asked myself, “How can this help our members’ and clients’ businesses?”

Rendering by Gibson Design Management

Here are three main ways:

1. Sell emotion. When your client is able to see what their space is going to look like before it is even built or remodeled, they are going to bond.  They will bond with the space.  That bond will extend to their bond with you as the design firm.  Often it is difficult to communicate a visual to a client using words.  Eliminate the need for words and show them exactly what you mean. (more…)